Booking channels
You can book an appointment in two ways: via the e-Perearstikeskus self-service portal or by calling us. Walk-in appointments are not available.
For health-related questions, please use e-Perearstikeskus or call. For data security reasons, we do not handle health enquiries by email.
What to prepare before your appointment
When booking, it is helpful to have ready:
- Your name and national ID number (for identification in the system).
- A brief description of your concern. This helps the team prepare and choose the right appointment type.
- The name of the medication if you are requesting a repeat prescription.
- If booking for a minor child, the parent's or guardian's details.
Appointment duration and lateness
Each appointment slot is 30 minutes. Arriving late reduces the time available; if you are very late, the doctor may need to reschedule and ask you to book a new time.
Each family member must have a separate booking. It is not possible to address multiple family members' health concerns in a single appointment slot.
Cancelling an appointment
If your planned appointment no longer suits you, please cancel it in good time so that the slot becomes available to other patients. Cancellations can be made via e-Perearstikeskus or by calling.
After hours
Outside opening hours (after 18:00 and at weekends), the GP advice line 1220 provides telephone advice (24 h Estonian and Russian, 9-17 also English; calls charged). For emergency medical care, call 112. For a detailed guide, see Where to seek help.